Effective April 26, 2026

Privacy Policy

Because BookMo understands that the privacy of your personal information is important to you, we have established privacy policies and practices. This notice explains how your data will be used and shared by BookMo.

What Our Privacy Policy Covers

BookMo is committed to the privacy and confidentiality of the information provided by its users. This Privacy Policy describes the type of personal data that BookMo ("BookMo," "we," or "us") collects through your use of our website, our products, support, payment and mobile apps, our marketing, demonstrations, and promotions, and our communications with you through our website or by phone, email, or live chat and online services, including your comments and feedback (collectively, the "Services"). The term "Personal Data" refers to any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Personal Data includes, without limitation, personally identifiable information about you, such as your name, date of birth, email address or postal address, and payment information.

Please note that by submitting Personal Data manually or in electronic form to us and/or by using our website, you give your consent that all Personal Data submitted on each occasion may be processed by and/or shared with BookMo and its service providers, in the manner and for the purposes described in this Privacy Policy. If you do not want us to collect or process Personal Data, please do not provide it, but you may not be able to take advantage of our Services or certain features of our Services.

Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us. As an example, all credit card information is encrypted using secure socket layer technology (SSL). However, no method of transmission is 100% secure. Therefore, BookMo does not guarantee any confidentiality or privacy with respect to any of your personal information or User Submissions. BookMo does not assume any liability to third parties whose information you include on the Site, or which you post in any User Submissions. Please keep your username and password secure.

Importing Google Contacts

BookMo enables users to import their existing Google contacts to their BookMo accounts to create customer contacts. This import feature is powered by Google OAuth and BookMo, which requests the owner of the BookMo account to authorize the transfer of contact information and does not attempt to access your Google password. BookMo doesn't use the contact information obtained during the import process for any other purpose, or push it to external third-party apps without your consent.

Children's Information

BookMo's services, platform, and communications whether educational or marketing in nature are not directed at children under thirteen years of age. We do not knowingly collect personal information from children under thirteen. If we obtain actual knowledge that a child under thirteen has provided personal information to us, we will promptly delete that information. Please report any suspected instances to konstantin.bezzemlenyi@gmail.com.

Information You Provide Voluntarily

Signup Information

When you sign up for the BookMo platform, you will be asked to provide your name, email address, phone number, physical or mailing address, business name, and industry type, as well as information related to your business service offerings, working hours, and staff members.

Customer or Staff Information

With your consent, you may import staff or customer contact information to BookMo for the purposes of scheduling appointments, events, or classes with staff or customers. This information includes the staff or customer's name, phone number, email address, physical or mailing address, and an image of their likeness. BookMo does not use the contact information obtained during the import process for any other purpose, and does not share contact information with third parties without your consent.

Staff Profiles

A BookMo account holder may create one or more additional staff profiles with colleagues or members of their organization. Those colleagues or members may voluntarily give us certain information. This can include their names, email addresses, phone numbers, and short descriptions of personal or professional characteristics intended to inform the BookMo user's customers or clientele.

External Calendars

A BookMo user may connect their external or third-party calendar with BookMo. Our two-way calendar sync integration will check the duration and free/busy status of events in your external calendar, as well as the titles of any events. We do not check who you're meeting with, their email, or any other details about events in your calendar.

Billing Information

If you purchase a paid subscription to BookMo Pro, our third-party payment processors will collect and store your billing address and credit card information.

Technical Support

If you call, email, or otherwise contact BookMo for technical support, you may provide personal information such as your name, email address, or phone number to BookMo.

Third Party Integrations within BookMo

BookMo integrates with a number of third-party apps and software platforms to allow for greater functionality and expanded service offerings. Some examples of these integrations include Square, Stripe and PayPal, for which the BookMo user must maintain their own account with each respective service.

If you use integrations within BookMo, you should be aware of the separate privacy policies for those services and platforms. It is also important to obtain your customers' consent before passing or transmitting their personal information from BookMo to a third-party app.

Information Collected Automatically

Cookies

A cookie is a small data file that is automatically saved on your computer's hard drive when you visit a website. These cookies may contain information used to record the websites you visit, but do not contain any personally identifiable information such as your name, address, or credit card information. BookMo uses cookies to give you a personalized experience. If you do not wish cookies to be saved to your system, you may change your browser's settings so that your computer does not accept them. If cookies are disabled, you will not be able to purchase our product and we will not be able to recognize you as a registered user.

Device Data

When you visit or use the BookMo platform, BookMo may automatically record information that includes the web address you came from and are going to, your device model and unique identifier, operating system type and version, browser type and version, IP address, mobile network carrier, timezone and location.

Analytics and Web Behavioral Data

BookMo uses third-party service providers such as Google Analytics and Microsoft Clarity to learn more about how users interact with the platform. This includes the collection and tracking of data regarding the characteristics, including demographic information, and activities of visitors and users. You may opt out of Google Analytics and Microsoft Clarity tracking — refer to the section “Your Rights and Choices” below for more information.

How We Use Your Information

  • The ability to connect with and book appointments with customers online. This may include your name, phone number, email address, links to social media profiles, and images you provide willingly to BookMo, as well as information about your business including business name, industry type, contact information, physical location, branding elements, and service offerings.
  • The ability to understand and improve BookMo products. From time to time, BookMo may conduct surveys or issue requests for beta testers to measure and analyze user interest in products, services, content, or technical support.
  • Issue service-related communications. BookMo may send you service and administrative emails, in-app messages, or push notifications about events or appointments on your calendar, reschedulings or cancellations, configuration changes, payment transactions, and any new features, security issues, or platform outages. These messages are operationally essential and you may not opt out of them.
  • Send promotional communications. Subject to your opt-out preference, BookMo may send you emails about special offers, platform features, or paid subscription offerings that we think are relevant to you. You may opt out at any time.
  • Provide technical support. We will use your information when responding to your questions, comments, feedback, or requests for technical support.
  • Protecting rights and interests. We may use your information when reasonably necessary to comply with legal process, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the public.
  • Meeting legal and tax compliance. We may use your information to meet legal or regulatory requirements, including the reporting of financial information for tax purposes.

Third Parties With Whom We Share Information

BookMo uses other service providers and third-party platforms to perform key functions on our behalf or to assist in providing services to you. Key functions for each third party may include:

BookMo uses other service providers and third-party platforms to perform key functions on our behalf or to assist in providing services to you. Key functions for each third party may include:

SU

Supabase

The hosting of the BookMo platform and any data accrued via usage of the BookMo platform, as consistent with this Privacy Policy.

ST

Stripe / Square / PayPal

The processing of payments and the tracking of payment information for subscribers of BookMo's paid products.

TW

Twilio

The sending of SMS appointment reminders to the BookMo user's end customer.

SE

SendGrid

The sending of appointment confirmations, reminders, reschedule notices, cancellations, and transactional email communications.

GO

Google Analytics

The tracking of activities from users on the BookMo website and the BookMo platform.

MI

Microsoft Clarity

The tracking of behavioral data from users of the BookMo website and the BookMo platform.

Compliance with Laws, Regulations, and Requests

BookMo may share your data if we believe disclosure is reasonable and necessary to comply with laws, regulations, legal requests, judicial requests, or governmental requests, and to enforce or investigate possible violations of our Terms of Use or this Privacy Policy, or otherwise address security or technical issues.

With your consent, we may share some or all of your information to any other third party with your affirmative consent. If you wish to update or delete your testimonial, you may contact us at konstantin.bezzemlenyi@gmail.com.

Your Rights and Choices

Communicating with a Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to reach out and communicate with a supervisory authority in relation to the processing of your Personal Data, but we would appreciate the opportunity to speak with you first and resolve your issues.

Request to Delete Data

You may submit a written request to delete all personal information from the BookMo platform. BookMo will fulfill the request within 30 days of receipt. The BookMo account owner should email a formal request to konstantin.bezzemlenyi@gmail.com to initiate this process.

Request to Correct Personal Information

You may submit a written request to correct any inaccuracies in your personal information held by BookMo. Please send all such requests to konstantin.bezzemlenyi@gmail.com. Upon receipt of the request, BookMo will fulfill the terms of the request within 30 days.

Request for Records (Data Portability)

You may submit a written request for BookMo to provide historical staff and appointment records from your account, or any other personal data about you that BookMo maintains. Please send all such requests to konstantin.bezzemlenyi@gmail.com. Upon receipt, BookMo will fulfill the terms of the request within 30 days.

Unsubscribe from Emails

At any time you may unsubscribe from BookMo promotional and educational emails by following the "unsubscribe" link in the footer of every email. Please note that if you unsubscribe from promotional emails, you will continue to receive operationally essential emails such as appointment confirmations and payment receipts.

Cookies

You may disable or restrict cookies by modifying your browser settings.

Third-Party Analytics

You may opt out of Google Analytics tracking by installing the opt-out browser tool available on the Google Analytics website. You may opt out of Microsoft Clarity by navigating to the opt-out feature on their website.

Retention of Data

BookMo will generally retain your information for as long as reasonably necessary to provide services to you, and to comply with applicable laws. After you deactivate your account, BookMo will continue to retain copies of information to comply with our legal obligations (for example, maintaining records of payments for tax and financial auditing purposes).

Transfer or Assignment in Connection with Business Transfers or Bankruptcy

In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign to third parties your Personal Data and other information we have collected from users of the Services. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy.

Best Practices for Meeting GDPR Compliance with Your Customers

"General Data Protection Regulation" (GDPR) is a European Union (EU) regulation designed to protect EU citizen privacy when it comes to submitting personal data to a business or service. BookMo is generally considered to be a "data processor," which provides tools to help you as a BookMo user become GDPR compliant, but ultimately that responsibility is up to you as the "data controller."

California Privacy

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Data by BookMo to a third party for the third party's direct marketing purposes. To make such a request, please send an email to konstantin.bezzemlenyi@gmail.com.

Do Not Track Requests

We do not process "Do Not Track" ("DNT") signals. Our third-party service providers may also not respond to DNT signals.

Privacy Policy Changes

This notice replaces all previous disclosures we may have provided you about our information practices. We reserve the right to revise and modify this policy at any time, without notice, and to apply these changes in policy to information previously collected, where legally permissible. We will notify you of changes by posting the policy changes on our website. Your continued use of the platform constitutes your acceptance to this privacy policy and any updates. This privacy policy is effective as of April 26, 2026.

Contact Us

If you have any questions about our Privacy Policy, please send an email to konstantin.bezzemlenyi@gmail.com. The examples contained in our Privacy Policy are illustrative and are not intended to be exhaustive.

Questions about your privacy?

Our team is here to help. Reach us any time.

konstantin.bezzemlenyi@gmail.com